How can I return or exchange a product?
Our prime objective is to delight our customers. We have a very simple and hassle free return policy. You may return unworn/unused & unwashed merchandise with all tags attached in the original packing along with invoice as it was delivered to you. You just need to drop us a mail on wecare@whelmreadymades.com or you can also WhatsApp us on +91 8368603939.
Just follow these easy steps:
We have a 7-day return policy, kindly drop us an email at wecare@whelmreadymades.com within 7 days from the date of delivery of your order.
- Ensure you mention your Order ID details along with the image of the product and reason to return your product.
- Product that are sold as packs cannot be returned as individual item.
- Please ensure that the returned merchandise is unused, unworn, unwashed, undamaged and in sale-able condition as a fresh product. Include all price tags labels, original packing and invoice along with the product.
- Customer Support will validate the return query and will get back to you.
- Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
- Any point missing from above may lead to reject your return request.
- We reserve the right to refuse the return/refund request of items if in case of used, damaged, washed, soiled or altered. The same will be sent back to the customer.
- Items bought under discount during sales or special promotions, or using promo-codes cannot be returned/replaced.
- We are unable to accept the return from countries outside India.